Wondering how long your parcel will stay in your parcel locker? Learn about storage periods by country, policies of major suppliers, and how to avoid overdue collection issues.
Did you know that 23% of failed deliveries happen because recipients don’t pick up packages on time? Understanding parcel locker storage durations is crucial for both users and property managers. In this guide, we’ll break down how long parcels stay in lockers worldwide and what happens if you miss the deadline.
Standard Parcel Locker Storage Time by Region
North America
Amazon Hub Locker: 3 calendar days.
FedEx Delivery Manager: 5 business days.
USPS Parcel Lockers: Typically 10 days for PO boxes.
Europe
DHL Packstation (Germany): 7 days.
InPost UK: 48 hours (extendable via app).
France’s Relais Colis: 7-14 days depending on location.
Asia-Pacific
China’s Cainiao Lockers: 3 days (free), ￥1/day afterward.
Japan’s Yamato Takkyubin: 5 days.
Australia Post Parcel Lockers: 48 hours.
What Happens If You Don’t Pick Up on Time?
Return to Sender
Most providers automatically return packages after expiration (carrier covers cost).
Storage Fees
Example: InPost Poland charges €0.50/day after 72 hours.
Notifications
Smart lockers send reminders via SMS/email 24 hours before expiration.
Factors Affecting Parcel Locker Storage Time
Provider Policies
Major carriers (DHL, UPS) often have shorter deadlines (3-5 days).
Private locker networks (e.g., Luxer One) may allow custom durations for property managers.
Package Size
Oversized lockers may prioritize urgent pickups (e.g., refrigerated goods).
Peak Seasons
During holidays, storage time may be reduced to 24-48 hours due to high demand.
How to Extend Parcel Locker Storage Time
For Users
- Use provider apps (e.g., Amazon, InPost) to request extensions (if allowed).
- Contact customer service for emergencies (e.g., travel delays).
For Property Managers
- Choose lockers with customizable settings (e.g., 7-14 days for vacation rentals).
- Install temperature-controlled lockers for perishables (extends deadlines).
Best Practices for Avoiding Expired Parcels
- Enable Real-Time Notifications:
- Opt-in for SMS/email alerts when a package arrives.
- Share Access Codes:
- Allow family/neighbors to retrieve parcels if you’re away.
- Choose Flexible Providers:
- Example: Quadient’s Parcel Pending offers 7-day storage by default.
